Online Orders Temporarily on Hold

We have some exciting things in the works, though they include one of the scariest things Soul Reviver has taken on. Since launching in late 2022, we’ve had an incredible journey along with all of you to revive our souls with satisfyingly delicious snacks and drinks. While this experience has been the most fulfilling, validating, and inspiring opportunity to bring nostalgia and create instant fans, it’s also been stressful both personally and professionally. We’ve learned so much about ourselves and our community, and over the past few months there are a couple of lessons that stand out above the rest: there are some operations changes to make in order to achieve the growth we need and we’ve started to fall short of our high standard of customer experience/service. We take these lessons seriously, especially since without your support we wouldn’t be where we are today.

It’s been an incredibly difficult decision to make, but we’ve realized that we need to TEMPORARILY put a hold on taking new online orders so that the team has time to regroup, plan, and complete improvement projects to address the shortcomings we’ve uncovered. We’ll be sharing updates to our social media accounts and to email newsletter as they are available, as well as getting orders reenabled as quickly as possible, so be sure to subscribe to be kept up-to-date.

Thank you in advance for your patience and understanding, we’re excited for what’s to come.